Frequently Asked Questions
- FRUiTZ Passionfruit & Mango 4 x 330ml
- FRUiTZ Cherry & Raspberry 4 x 330ml
- FRUiTZ Orange and Pineapple 4 x 330ml
The promotion is open between 00:01 01.01.2026 and 23:59 31.12.2026.
You can claim your money back anytime between 01.01.26 & 31.12.26 provided you fulfil the terms of the promotion in the Terms & Conditions.
To request your money back visit: www.lovefruitz.com and fill out your full name, email address, postal address and a short statement (min. 15 words) as to why you did not LIKE the taste of the product. You will also be required to provide your bank details to enable a BACS payment in accordance with clause 10 and 11, and must upload a picture of the original legible till receipt clearly showing the purchase of the promotional pack you wish to claim back the price of during the Promotional Period.
The promotion applies in the UK & ROI across all stores.
If approved, fulfilment of the refund will take place within 28 days from the date of eligibility being confirmed.
No. The only way to claim your refund is by visiting lovefruitz.com and completing the online form.
Maximum one refund claim may be made per participating product, per household and you must make your claim using your full legal name.